WHY become a Certified Professional in Healthcare Quality (CPHQ)?

Concerned that preventable patient harm is now the 14th leading cause of death worldwide. That one in three hundred patients are harmed when entering a healthcare system. If you are passionate about ‘Do No Harm’, and want to lead the ‘early majority’, join the fast-growing Certified Healthcare Quality Professional movement today.


CPHQ is fully accredited by the National Commission for Certifying Agencies, the accrediting arm of the Institute for Credentialing Excellence (CE) in Washington, D.C. USA.Granting of CPHQ status by HQCC recognizes professional and academic achievement through the individual’s participation in this voluntary certification program. Earning your International Certification in Healthcare Quality demonstrates your value and expertise as a healthcare quality professional, joining the ever-growing number (>11,500) CPHQ’s worldwide.


Earn the only accredited certification in the field of healthcare quality, the Certified Professional in Healthcare Quality® (CPHQ).

  • CPHQ is the only ‘Accredited Certification’ which indicates professional and academic achievement in the field of healthcare quality management, internationally.
  • Demonstrating your preparedness to improve outcomes across the continuum of care and gain valuable insights into quality that are credible, ethical and evidence-based.
  • Align with other healthcare professionals from diverse backgrounds, and varied cultural norms whose personal mission it is to demonstrate a quality competence and learning agility that actively seeks to reduce harm and propel them to meaningful leadership.
  • CPHQ Empowerment, become a valuable resource trailblazer to others, validating a leaders’ essential competencies that improve both outcomes and patient safety wherever you work.

Enquire now

Duration 32 Hours
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    Module – 1 Organizational Leadership
    Leadership Frameworks and Modules
    Strategic Planning and Performance Excellence
    Change Management, Best Practices, Creativity, and Innovation
    Regulation, Leadership, Accreditation and Certification
    Survey Readiness, Education and Training
    Module – 2 Patient Safety
    Transforming Patient Safety in the 21st Century
    System Thinking, Leadership and Patient Safety
    Patient Safety Principals, Practices and Risk Management
    Patient Safety Tools
    Patient Safety and Learning Organization
    Module – 3 Performance and Process Improvement
    Evaluation of Healthcare Quality, Pioneers
    Leadership and Performance Improvement (PI)
    PI and Process Approaches
    Monitoring and Evaluation
    PI Tools, Leading change and Teamwork
    Aligning Incentives to Advance Quality, Learning and Training
    Module – 4 Health Data Analytics
    Design and Management
    Information Systems, Patient Data
    Study Design and Measurement Tools
    Statistical Techniques, Methods and Tools
    Data-Driven Decision-Making
    If you strive for 'standards of excellence’, then "Healthcare Quality IS the Work” and Certification as a Professional in Healthcare Quality IS for You.
    No matter your job title, position, department speciality, or working environment there are no formal eligibility requirements to sit for the CPHQ Certification.
    Professionals can enter the field of healthcare quality with a background in healthcare or another industry. Proficiency in six areas outlined by NAHQ – HQ Essentials can be gained bi-directionally. For example, a professional can earn the CPHQ credential (foundational) and then go onto gain specific expertise in one of the six Healthcare Quality competency areas. Alternatively, one can enter healthcare quality with expertise in one or more areas and learn about the broad base of healthcare quality practice on the job and by earning the CPHQ certification.

    • Red Learning (RL) has a passionate presenter invested in your CPHQ journey.
    • Red Learning (RL) has a Learning Management System (LMS), designed to monitor professional growth.
    • Red Learning (RL) uses best content, essential aids, latest research and follows National Association of Healthcare Quality (NAHQ), outline.
    • ‘Value-Added’ Learning-care from Red Learning offers 24/7 student support.
    • Red Learning will support you on your journey to CPHQ Certification.
  • Learning Objectives

    • Prepare for CPHQ Examination, gaining competency through self-directed and supported learning system using assorted educational materials, question and answer review and test-taking advice.
    • Recognize acceptable knowledge of the principles and practice of healthcare quality for employers, the public, and members of allied professions.
    • Be recognized as a healthcare professional who demonstrates an acquired body of knowledge and expertise in the field through successful completion of the examination process .
    • Apply core quality improvement, assessment, control and assurance principles in healthcare quality practice.
    • Become competent in providing a standard language, principles, and practices for clear, effective communication among healthcare professionals.
    • Measure and facilitate a continuous performance and process improvement of the organization’s culture of patient safety and quality.
    • Facilitate skills assessment and identify gaps in development of the organizations safety culture to support strategic planning, linking performance and quality improvement activities with quality goals and objectives.
    • Promote continuing competence and maintain the professional standard in healthcare quality through the re certification program.
  • Deborah A. Stevens

    RN, MSc. Healthcare Administration ,CPHQ,Six Sigma Green Belt, TeamSTEPPS® Master Trainer

    Deborah believes, regardless of culture and populations served ‘HealthcareQuality’ education must be used as a ‘growth strategy’ in today's value-health driven systems.Registered Nurse, MSc, Certified Professional in Healthcare Quality(CPHQ), Six Sigma Green Belt, IHI Expedition Leader, public speaker, and private healthcare consultant living in Abu Dhabi, United Arab Emirates.

  • Rizwan Hamsa

    Training Consultant of CPHQ/ PMP / PgMP

    The main reason behind the quality improvement of healthcare is that, if the healthcare practice institutions are stuck with the traditional concepts with no further enhancements, it will fail in generating better results. Streamlining the changes into the system, a new level of performance can be achieved.

There are many ways to learnHow to Apply

  • 1


    After confirming your eligibility, you can get start with your application which is available on the NAHQ website and make the payment with the mode of examination selection.

  • 2


    No matter your job title, position, department specialty, or working environment there are no formal eligibility requirements to sit for the CPHQ Certification. Any healthcare professional seeking to provide value-based safe, and quality driven healthcare.

  • 3

    Get started now

    NAHQ will send the confirmation of your application and instructions for next steps within 7 business days. Now it’s your turn to schedule your exam.


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