“Quality IS the Work” Stephanie Mercado – NAHQ CEO


Seeking to pass the ONE exam you know will transform your career pathway. Learn about the myths, facts and challenges driving the value-healthcare transformation.
Earn the industry standard certification for healthcare quality, the Certified Professional in Healthcare Quality®(CPHQ).
Quality has the potential to improve not only patient, staff and financial outcomes, but is fast becoming the KEY DRIVER healthcare leaders are seeking out today.
Our Mission: Defining healthcare quality, teaching healthcare quality and certifying professionals in healthcare quality.

Seminar Objectives


  • Provide an occasion for discussion and opportunity to have your questions answered by a Certified Professional in Healthcare Quality.
  • Differentiate between CPHQ Myths and Facts
  • Recognize why Healthcare Quality is becoming the “primary building block” for organizations today.
  • Illustrate, through stories how errors in healthcare can lead to patient safety improvements.
  • Describe course content, methods of study and value of CPHQ Course

Why you should attend?


  • Enhance your credibility
  • Distinguish yourself from other healthcare professionals.
  • Show your preparedness to improve outcomes across the continuum of care
    Because when you become a CPHQ, you will join nearly 12,000 individuals, the ‘early adopters’ who now hold this esteemed credential


Existing studentEx-studentNon-student

Speaker for the Event

Deborah believes, regardless of culture and populations served ‘HealthcareQuality’ education must be used as a ‘growth strategy’ in today’s value-health driven systems.Registered Nurse, MSc, Certified Professional in Healthcare Quality(CPHQ), Six Sigma Green Belt, IHI Expedition Leader, public speaker, and private healthcare consultant living in Abu Dhabi, United Arab Emirates.

RN, MSc. Healthcare Administration ,CPHQ ,Six Sigma Green Belt, TeamSTEPPS® Master Trainer



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