Leaders at all levels struggle when they lack the ability to identify and express emotions. For many who have thrived early in their career on technical knowledge and IQ, working with their emotions is often uncomfortable and unfamiliar territory.

This webinar will uncover the power of emotional intelligence in leadership, and challenge leaders to tap into next-level intelligence to practice better self-management and handle interpersonal relationships judiciously and empathetically. At CCL, we believe that teaching people to better understand and use emotions underpins growth as a leader and the development of a variety of interpersonal and interpersonal competencies.

In this webinar you’ll learn:

  • The important role emotions play throughout your work interactions and performance,
  • Specific ways to leverage your emotional intelligence skills to improve leadership effectiveness,
  • Strategies and tools you can use right away to regulate your emotional response to triggers, and
  • The importance of practicing empathy by imagining yourself in someone else’s shoes.
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